FAQs

I received a LCG item as a gift and it doesn’t fit my child but I don’t have the order number. Can I still exchange it?
Yes. Email us at lowcrawlgear@gmail.com and we’ll help find your order number and get you taken care of.

I received a LCG item as a gift and it doesn’t fit my child but it’s been over 30 days since it was purchased. Can I still exchange it for a different size?
Yes of course! Email us at lowcrawlgear@gmail.com and we will get you taken care of.

My baby had a massive blowout and I can’t get the stain out of his onesie. Will you really replace it with a new one?
Absolutely! Our Buy Once, Cry Once guarantee has you covered. Just follow the instructions here. PLEASE wash the item before returning it however!

Can you ship internationally?
Yes. Please contact us at lowcrawlgear@gmail.com for international orders.

Can you do custom designs?
Yes, generally speaking. If you have a design you would like printed please contact us. Depending on artwork, design, etc there may be a minimum order or setup charge. We are happy to discuss it with you – contact us at lowcrawlgear@gmaill.com

I have a great design you guys should print!
Send it our way via email at lowcrawlgear@gmail.com. If we use it, we’ll even send you a gift or small artists fee.

Do you have any more designs being released?
Yes, we are always working on printing additional items and getting them up on our website.

Can I get X design in a different color?
Sorry, the design and color combinations on our website are all that are available.

Who are the cute babies on your website?
All of our clothing models are the sons and daughters of police officers, first responders, soldiers or veterans.

%d bloggers like this: